EXPERTISE.

INNOVATION. DATA.

We don’t just manage claims. We improve outcomes —with expertise, data, and innovation.

Others may offer One or Two. FPD Offers All Three.

Expertise

We match the right expertise with each claim—from adjusters that are former insurance defense attorneys to property adjusters with deep construction and claims knowledge. Our expertise makes a difference. 

Data

We enrich every claim file with structured claims data beyond expectations. Our data gathering and analytics capabilities make a difference. 

Innovation

FPD was born as a technology company and evolved into what we are today through a focus on innovation—from our AI inspection product to our forward-thinking approach to process design. Our innovation makes a difference. 

Our Solutions

Property & Casualty

Claims expertise across commercial, liability, and residential property—designed for accuracy, scale, and real-world results.

Included:

  • Commercial Property
  • Residential Property
  • General Liability
  • Loss Control

Specialty Lines

Specialized handling of high-exposure, high-complexity risks—guided by legal insight, technical expertise, and real-world claim experience.

Included:

  • A&E/Construction
  • E&O, then Other Professional
  • Management
  • D&O, then EPL
  • Cyber

CAT Services

Scalable operations built for high-volume, high-pressure events—delivering speed, quality, and structure when it matters most.

Included:

  • CAT Event Response
  • Rapid Field Deployment
  • AI-Enabled Inspection & Reporting
  • Surge Desk Support

Delegated Claims Authority / Program Services

End-to-end solutions for carriers, syndicates, MGAs, and coverholders—supporting every aspect of program delivery, oversight, and performance.

Included:

  • TPA / DCA
  • Program-Specific Reporting
  • Compliance & Audit Readiness
  • Enhanced Data Access & Analytics
  • FNOL

Who We Serve

  • We support over 100 leading Property & Casualty carriers that offer insurance coverage across the U.S. and the globe, delivering claims solutions across a broad spectrum of coverage lines—including Commercial and Residential Property, General Liability, Professional Lines, Directors & Officers, EPL, Financial Lines, Allied Health, and Cyber. Our deep adjusting expertise, legal insight, innovative tools, and structured data workflows enable carriers to respond with speed, accuracy, and consistency. By reducing cycle times and improving outcomes, we help insurers strengthen audit readiness and deliver a better policyholder experience. 

  • As a registered and approved Delegated Claims Administrator (DCA), we’ve completed extensive due diligence with over twenty Lloyd’s of London Managing Agents and their associated Syndicates. Our reputation in the London market is built on the three things our partners value most: deep claims expertise, structured data, and practical innovation. From our participation in Cohort 2 of Lloyd’s Lab to the consistent quality of our outcomes, Lloyd’s stakeholders choose FPD to ensure their claims are adjudicated with insight, auditability, and precision.

  • We work with over fifty MGAs, MGUs, and Coverholders, integrating effectively into their programs to deliver an optimal claims experience along with underwriting insights. Our transparent reporting, compliance support, and trusted results reflect well on their brands, agents, and underwriting partners. 

  • Program Administrators and self-insured groups rely on FPD for flexibility, domain expertise, and commitment to protecting program integrity. Whether managing niche markets or high-volume portfolios, we tailor our claims solutions to align with program goals—balancing efficiency, precision, and long-term value. 

At FPD, we create space for people to do their best work—and support clients with the care, clarity, and commitment they deserve. Our values guide every claim, every relationship, every day.